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CAREERS

Careers at C1 India

Explore exciting opportunities of exponential career growth with C1 India

Collection Executive

  • Job Type: Full-Time
  • Job Location: Gurugram
Job Description :

Experience : 2 to 3 yrs

Preference: Female

Job Description:

  • Responsible for handling collection targets for the assigned region through emails and calls
  • Managing end-to-end collection processes including billing, invoicing, and payment collection
  • Following up on outstanding client payments, sending reminders, letters, and notices, and handling escalations or disputes professionally
  • Proficient in English and Hindi for effective communication
  • Handling customer queries and issues over phone and email
  • Strong communication and interpersonal skills
  • Basic knowledge of MS Excel (filtering, sorting, formulas, VLOOKUP)
  • Maintaining control over outstanding amounts by ensuring at least 90% monthly collection and reducing overall outstanding
  • Managing and updating trackers on a daily, weekly, and monthly basis
  • Coordinating with Support, Sales, Accounts, and Tech teams for smooth operations and accurate event updates on the portal
  • Ensuring timely invoice submission, collecting PO numbers, and processing client invoices accurately

Major Duties:

  • Achieve collection targets on a weekly and monthly basis
  • Analyze weak areas in the assigned region, resolve issues, and recover overdue payments

Key Skills:

  • Strong client handling skills (via calls and email communication)
  • Positive learning attitude with a willingness to adapt
  • Result-oriented mindset with a focus on achieving goals
  • Target-driven with the ability to meet deadlines
  • Ability to work effectively under pressure

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