Careers at C1 India

Collection Executive

• Job Type: Full-Time
• Job Location: Gurugram

Job Description :

Experience : 2 to 3 yrs

Preference: Female

Job Description:

• Responsible for handling collection targets for the assigned region through emails and calls
• Managing end-to-end collection processes including billing, invoicing, and payment collection
• Following up on outstanding client payments, sending reminders, letters, and notices, and handling escalations or disputes professionally
• Proficient in English and Hindi for effective communication
• Handling customer queries and issues over phone and email
• Strong communication and interpersonal skills
• Basic knowledge of MS Excel (filtering, sorting, formulas, VLOOKUP)
• Maintaining control over outstanding amounts by ensuring at least 90% monthly collection and reducing overall outstanding
• Managing and updating trackers on a daily, weekly, and monthly basis
• Coordinating with Support, Sales, Accounts, and Tech teams for smooth operations and accurate event updates on the portal
• Ensuring timely invoice submission, collecting PO numbers, and processing client invoices accurately

Major Duties:

• Achieve collection targets on a weekly and monthly basis
• Analyze weak areas in the assigned region, resolve issues, and recover overdue payments

Key Skills:

• Strong client handling skills (via calls and email communication)
• Positive learning attitude with a willingness to adapt
• Result-oriented mindset with a focus on achieving goals
• Target-driven with the ability to meet deadlines
• Ability to work effectively under pressure