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Technical Support Executive (Customer Support) (1-3 Years of Exp.) – Gurgaon

Desired Candidate Profile:

  • Must be Graduate in any stream.
  • Must be having at least 1 year exp. in Client handling profile though phone & emails.
  • Well versed in speaking Hindi, English.
  • Should have good communication skills (both written and verbal).
  • Day Shift Job (9 AM to 6 PM);
  • Good analytical & problem solving skills.
  • Good communication skill.

 

Areas of Responsibilities:

  • To provide Technical support at client site and resolve their queries with respect to the C1 India application via mail and phone.
  • Satisfy the client queries and provide quick resolution.
  • Troubleshoot technical issues and coordinate with the technical team.
  • Provide training to the vendors at client location regarding application usage.

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