Subject Matter Expert (SME)/ Business Analyst (BA) – Contract Management
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Subject Matter Expert (SME)/ Business Analyst (BA) – Contract Management
- Summary: We are looking for an experienced and high-performing individual to join our Product Solutions team as a Subject Matter Expert (SME)/ Business Analyst (BA). The role is responsible for defining the functional solution Contract Management products.
- Experience: 8 Years +
- Location: Gurgaon
The incumbent would be responsible for following:
- Lead the product team with your expertise on the Contract management and legal domains.
- Carry out market surveys and competitive analysis.
- Conduct gap analysis of the current product and identify areas of improvement.
- Set a functional roadmap for the product.
- Identify functional best practices and apply them to the product design.
- Map product features to the client value that they deliver.
- Prioritize functional requirements to be delivered in an agile fashion to reduce time-to-market while meeting critical client requirements.
- Conduct client meetings to elicit client requirements and translate them into functional requirements.
- Work with the technical architect to ensure that technical requirements serve the functional requirements effectively.
- Help the product design team to build a design which is highly flexible and caters to a wide spectrum of functional requirements.
- Provide leadership to the QA team to draw out test plans that simulate client usage patterns.
- Lead acceptance test efforts before the product goes live.
- Coordinate with the UX design team to represent client’s point of view.
- Help the technical team perform estimates by providing them functional specifications and help them decipher functional complexity.
- Generate the detailed functional requirement document for the product.
Key Qualifications
- 8+ years of experience working in the areas of Contract Management and legal products.
- Should have been an active contributor in implementation/ roll-out of products in the legal space.
- Should have in-depth knowledge of Contract Management domain areas with practical knowledge on the ground.
- Should have in-depth understanding of competitive landscape in Contract Management product space.
- Strong communication skills including oral, written and presentation skills.
- Should have exposure to organizational change process that are undertaken in implementation of such products.
- Experience in conducting client meetings.
- Understanding of underlying technology is a plus, but not a requirement.
- Experience of having worked in the Middle East countries is a plus, but not a requirement.
- Must have demonstrated leadership qualities and should have lead teams of size 20+.
- Must hold a graduate/ post graduate degree, preferably in Law with expertise in corporate law and contracts domain.
- An engineering or MBA degree could be an alternate with strong work experience in the said fields.
Major accountability
- Conformance of the product to gold standards when compared to competition.
- Product quality measured by in-production defects.
- Proactive identification of customer requirements.
- Customer satisfaction and client advocacy.
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